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Check-in / check-out welcome

Personalised welcoming of guests on arrival and support on departure. We handle key handover, orientation and house rules.

What the service covers

  • Key handover on arrival
  • Walkthrough of the property and appliance explanations
  • Check-out walkthrough on departure
  • Updates communicated to homeowners

A service tailored to your property and needs. Terms and pricing available on request.

Request a quote

À la carte prices

Final prices in euros, including applicable taxes.

For owners with a Zen Tranquillité (18%) or Zen Intégral (22%) contract, standard changeover cleaning is included: the same service is not billed again at these one-off rates. Everyday linen and property preparation are defined in your contract.

Arrivals, departures and preparation
Arrivals, departures and preparation
ServicePrice
In-person check-in and key handover€35
Check-out and property inspection€30
Check-in + check-out€60
Late arrival after 8 pm+€20
Property inspection and photos€25
Detailed inventoryFrom €45
Property preparation before arrivalFrom €35
Setting out clean bed linenFrom €5 / bed

Zenvilla assistant

Your questions about Zenvilla, our services and your stay.

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6 suggested answers

Is my property within your service area?

ZenVilla supports owners in Santa Giulia and Porto-Vecchio. For a property elsewhere, send our team the address so we can confirm whether service is possible.

Check my location
Which tasks can I delegate to you?

You can request guest reception, cleaning, linen management and maintenance coordination according to your needs. Listing and booking management depend on your chosen package.

Explore the packages
How do I choose between Zen Tranquillité and Zen Intégral?

Zen Tranquillité (18%) covers arrivals and departures, standard changeover cleaning, preparation and digital updates. Zen Intégral (22%) also includes initial photos, work on listings, booking follow-up and guest communication. Everyday linen is defined in the contract. À la carte offers individual services without a mandatory commission.

Compare the packages
Can I request just one service?

The à la carte option lets you request cleaning, linen, guest reception or maintenance without selecting a full package. Provide the property details, dates and requirements so feasibility and a quote can be confirmed.

Request a service
How can I get a price for my property?

Zen Tranquillité is priced at 18% and Zen Intégral at 22% of accommodation rental income, before platform fees. À la carte, check-in costs €35, check-out €30, or €60 for both visits. See the full price list for cleaning, linen and other services; a quote defines the scope of your request.

View prices
Can you prepare my rental listings?

Zen Intégral includes listing creation and publication as well as photography to present your property. Discuss your existing listings and the platforms involved with our team to define the work needed.

View listings and photos